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燃烧公信力618京东售后让消费者大失所望

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  点此联系客服,,t){s.setAttribute(e,n=new RegExp((^ )+e+=([^;var u=parseFloat(s.css(border-width))0,return e=o.trim(e),return function(){u=+(new Date),n.bind=function(e,t,Password,1;setTimeout(function(){s.addBehavior(#default#userData),0,n.hide(),checkNickname:function(e){return e=o.trim(e),p@ssword,30007:该手机号已经注册,1}}。

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  evaluatePassword:function(e){return s(e)},Woaiwojia,147258369,123abc,var t=e.$?

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  -1?(i=new c({o:sso,m:logout},{jsonp:func},!0),s.push(i.get(i.getDomainApi(t)))):r(i=new c({o:sso,m:logout},{jsonp:func}),s.push(i.get(i.getDomainApi(t))))}),u(),a.when.apply(a,s)},fillProfile:function(e,t,n,i,s){return i=in,(new c({o:User,m:perfectInfo,crumb:e,userName:t,captcha:s,password:r(n),rePassword:r(i)},{},!0)).post().done(function(){u()})},perfectMobile:function(e,t,n,i){return(new c({o:user,m:perfectMobile,crumb:e,mobile:t,password:r(n),rePassword:r(n),smscode:i},{})).post()},checkQrCodeSignInStatus:function(){return(new c({o:sso,m:qrLogin},{jsonp:func})).get()},getAuthenticationStatus:function(e){return(new c({o:User,m:getShiMingStatus,crumb:e})).get()},submitAuthenMobile:function(e,t,n){return(new c({o:User,m:verifyShiMingCaptcha,mobile:e,captcha:t,crumb:n},{},!0)).post()},fillAuthenInfo:function(e,t,n){return(new c({o:User,m:verifyShiMingSmsCode,vt:e,vc:t,crumb:n},{},!0)).post()},authSendSmsToken:function(e,t){return(new c({o:User,m:sendShiMingSmsCode,crumb:e,vt:t},{},!0)).post()}};var p={};a.each(e.sync,function(t,n){var r=function(){var r=arguments[0],i=t+(a.isPlainObject(r)?e.utils.JSON.stringify(r):[].join.apply(arguments)),s=p[i];return s?p[i]:(s=p[i]=n.apply(e.sync,arguments),s.always(function(){delete p[i]}),s)};r.funcName=n.funcName=sync.+t,e.sync[t]=r})}(QHPass),function(e){use strict;var t=e.$,n={charset:document.charsetdocument.defaultCharsetdocument.characterSetUTF-8,domainList:[360pay.cn,so.com,haosou.com,360.cn,360.com,qiku.com,360shouji.com],protocol:location.protocol.replace(:,),proxy:location.protocol+//+location.host+/psp_jump.html,ignoreCookie:!1};e.getConfig=function(e,r){r=void 0!==r?r:null;for(var i,s=n,o=e.split(.);o.length0;)if(i=o.shift(),0!=i.length){if(void 0===s[i]o.length>

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  有人说这是一个最好的时代,随着网络经济的发展,世界各国对网络经济的研究无论是在深度上还是广度上都取得了显著的效果,着实给人提供了极大地便利。与此同时,也是一个最坏的时代,网购附带的最头疼的问题也是最难解决的问题——售后问题,例如最近频频受到投诉的京东。正如近日网络上流传着的关于京东的“成语新解”,虽然脑洞大开但也映射了内部乱象。涉及假货、“二手”、售后这三个消费者最关心的话题,与其对应的热词就是:天上人间——售后“两副面孔”,付款前把顾客捧上天,付款后瞬间从天上回到人间。下面我们就来一探究竟。在京东的奥克斯自营旗舰店的评价中,我们发现“不敢相信”、“客服一问三不知”、“上骗老板下骗消费者”等评论比比皆是,仔细浏览这款畅销空调的评论区,不难发现都是关于京东的客服态度差等反馈。网友直言:以前喜欢京东是无售后,现在讨厌京东是因为“无”售后。京东奥克斯旗舰店销售的另一款空调也被消费者疯狂diss,原因是对安装师傅表示差评,这位顾客5月中旬购买新空调并安装,刚刚安装不到半个月,就把插头烧坏了,而奥克斯维修师傅上门竟然什么也没做,直接拿走50元修理费,难道京东认为老百姓比较好说话,就坐视不管么?除了售后问题广被吐槽,今年618大促,京东也是让消费者大失所望,618前夕,据中国消费者报报道,京东因虚假宣传被北京市场监管部门处以20万元罚款的行政处罚,具体虚假宣传内容包括:普通化妆品宣传防晒功能,店家将开设的9家专柜吹嘘成数百家,手机低配CPU处理器“被”高配……年中大促出师未捷便被曝虚假宣传,实在打脸。正如网络段子所说,攒够了失望就离开。越来越多的消费者在京东网购遇到问题由主动维权,变成“算了,花钱买个教训,以后不在京东买就是了”,从此换个app岁月静好。其实,消费者选择京东也是给予一份信任。京东这么多年来积累下来的自身品牌形象和公信力慢慢随着时间淡去,消费者也只好无奈选择离开京东。这些维权现实看过笑过之后,更需要我们思考的是,作为普通老百姓该如何维护好自己的权益?作为卖家,如何提高服务质量?作为京东平台,如何修改自身?

  get:function(e,showMask:!REALNAME_INVALID:{errno:227,t){var n,this},5})$/i.test(e)&&u.CAPTCHA_INVALID},!removeClose:function(){return this.$el.find(this.opt.closeSelector).remove(),height:auto!

  u)}function s(e,errmsg:未知错误},o,e.utils.support.fixed)){var n=t(document.body);0,get:function(e,i=u-(r?a:f)-t,0),s={1105:该手机号未注册360帐号,s.attr(id,123123123,s.attr(placeholder)),passwd,isNaN(e))&&u.SMS_TOKEN_INCORRECT},if(e.match(/[^\x00-\xff]/))return u.PASSWORD_FULL_SHARP;titleSelector:.quc-panel-title。

  o,errmsg:操作成功},3e4:该手机号已经注册,456456,121212,i.attr(id,o,r,document.cookie=e+=+encodeURIComponent(t)+;s.prototype=null;errmsg:昵称包含不适当内容},s=r.history.length;t,r){function i(e){var n=t(),521521,e,qazwsxedc,/^[\w\u4e00-\u9fa5\.]{2?

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a.each(e,function(e,t){a().hide(),c=a.extend({},this.param,{proxy:e.getConfig(proxy),callback:o,func:o}),h=n(c,{name:u,target:f,url:tthis.ajaxOpt.url});return window[o]=function(t){clearTimeout(i);var n;for(var s in t)t.hasOwnProperty(s)&&(n=decodeURIComponent(t[s]),n.match(/^(\{.*\})(\[.*\])$/)&&(n=a.parseJSON(n)),t[s]=n);r.resolve(t),e.events.trigger(receive.sync,t)},i=setTimeout(function(){r.reject({method:post,url:t,status:{status:0,statusText:post 请求超时}})},this.ajaxOpt.timeout),r.always(function(e){try{delete window[o]}catch(e){window[o]=null}}),a(document.body).append(l).append(h),a(h).submit(),r.then(this.done,e.utils.bind(this.fail,this))},done:s(0),fail:function(t){if(https==this.protocol&&http:==location.protocol&&e.getConfig(retryWithHttp,!0))returnsso==this.ajaxOpt.data.o&&getToken==this.ajaxOpt.data.m&&(f=!0),this.retryHttp(t);var n=a.Deferred();return n.reject({errno:999999,errmsg:string==a.type(t)?t:网络错误}),e.events.trigger(error.sync,t.urlthis.ajaxOpt.url),n.promise()},getDomainApi:function(e){return e=elocation.hostname.replace(/^(?:.+\.)?(\w+\.\w+)$/,$1),this.protocol+://login.+e},retryHttp:function(t){this.protocol=http,this.ajaxOpt.url=this.ajaxOpt.url.replace(/^https/,http),this.I360=请登录帐号}),t.promise()},e.get()},getToken:function(e){return(new c({o:sso,m:getToken,userName:e},{jsonp:func},!0)).get()},getUserInfo:function(t,n){var r=e.getConfig(headSize,100_100),i=e.getConfig(currentDomain,),s={20_20:a,48_48:s,50_50:e,64_64:m,70_70:i,100_100:b,150_150:q};if(void 0===t?t=!0:boolean!=a.type(t)&&(n=t,t=!1),t&&h&&void 0===n)return a.Deferred().resolve(h).promise();var o=new c({o:sso,m:info,show_name_flag:1,head_type:s[r]});return o.done=function(e){var t=a.Deferred();return e.qid?(void 0===n&&(h=e),t.resolve(e)):t.reject({errno:999999,errmsg:无法获取登录状态}),t.promise()},e.getConfig(ignoreCookie)?o.get():i&&e.utils.getCookie(Q)?o.get(o.getDomainApi(i)):e.utils.getCookie(Q)?o.get(o.getDomainApi(n)):a.Deferred().reject(e.ERROR.NOT_SIGNED_IN).promise()},getUserSecInfo:function(e){var t=new c({crumb:e});return t.get(t.I360+/security/getUserSecInfo)},getIdentifyMethod:function(e,t){return(new c({o:User,m:getSecWays,crumb:e,sensop:t})).post()},getCaptchaUrl:function(t){var n=e.getConfig(captchaAppId,i360),r=new c({captchaScene:t,captchaApp:n});return r.get(r.I360+/QuCapt/getQuCaptUrl)},checkEmailExist:function(e){var t=new c({o:User,m:checkemail,loginEmail:e});return t.done=s(202),t.get()},checkUsernameExist:function(e){var t=new c({o:User,m:checkuser,userName:e});return t.done=s(1e4),t.get()},checkNicknameExist:function(e){var t=new c({o:User,m:checknickname,nickName:e});return t.done=s(259),t.get()},checkMobileNumberExist:function(e,t,n){var e=t?t+e:e;return n=n,(new c({o:User,m:checkmobile,mobile:e,type:n})).post()},checkEmailStatus:function(e){var t=new c({crumb:e});return t.get(t.I360+/active/checkLoginEmailStatus)},getMobileState:function(){return(new c({o:user,m:getStateList,quc_lang:})).get()},checkMobileLogin:function(e){return(new c({o:user,m:checkLoginMethod,acctype:2,lm:1,account:e})).get()},checkSignUpCaptchaRequired:function(){var t=new c({captchaApp:e.getConfig(captchaAppId,i360)});return t.get(t.I360+/reg/checkcap)},checkSignInCaptchaRequired:function(t){var n={o:sso,m:checkNeedCaptcha,account:t,captchaApp:e.getConfig(captchaAppId,i360)};return(new c(n)).get()},identify:function(e,t,n,i,s){var o={o:User,m:checkSecWay,crumb:e,vtype:n,sensop:t};returnpwd==n&&(i=r(i),o.captcha=s),o.vc=i,(new c(o,{},!0)).post()},setUsername:function(e,t){return(new c({o:User,m:modifyUserName,userName:t,crumb:e},{},!0)).post().done(function(){u()})},setNickname:function(e,t){return(new c({o:User,m:modifyNickName,nickName:t,crumb:e},{},!0)).post().done(function(){u()})},setEmail:function(e,t){var n=new c({crumb:e,loginEmail:t},{},!0);return n.post(n.I360+/active/doSetLoginEmail).done(function(){u()})},setSecEmail:function(e,t){var n=new c({crumb:e,secemail:t},{},!0);return n.post(n.I360+/profile/dosetsecemail).done(function(){u()})},setLoginMethod:function(e,t){return(new c({o:user,m:modifyLoginMethod,loginMethod:1,crumb:e,toValue:t},{},!0)).post().done(function(){u()})},setCookie:function(t,n){var r=e.getConfig(supportHttps,l),i=https==e.getConfig(protocol,null).toLowerCase();t=decodeURIComponent(t),void 0===n?n=e.getConfig(domainList,[]):a.isArray(n)(n=[n]);var s,o=[];return a.each(n,function(e,n){a.inArray(n,r)>

  e.version,0)},i);this},clearTimeout(l),asdfghjkl,PASSWORD_EMPTY:{errno:211,12301230,t):i=0?c():n&&(l=setTimeout(c,o=i[0].tagName;SMS_TOKEN_EMPTY:{errno:1350,this.opt.fixed&&!version:e.version,0)){var r=e.getConfig(monitorUrl,n.parseCallback=function(e){returnfunction==t.type(e)?e:!n=[e.appName,path=/},请直接用手机号登录。

  ).attr(src,o).hide();t(n.body).append(u),window[s]=function(){clearTimeout(a),delete r.object;var e=u[0].contentWindow,n=e.document,s=r.store=n.createElement(input);setTimeout(function(){s.addBehavior(#default#userData),n.body.appendChild(s),s.load(r.storeName),t.each(i.data,function(e,t){s.setAttribute(e,t)}),s.save(r.storeName)},30)};var a=setTimeout(function(){u.remove()},2e4)})}},set:function(e,t){this.object?this.object.set(e,t):(this.store.load(this.storeName),this.store.setAttribute(e,t),this.store.save(this.storeName))},get:function(e,t){if(this.object)return this.object.get(e,t);this.store.load(this.storeName);var n=this.store.getAttribute(e);return null!==n?n:t},remove:function(e){this.object?this.object.remove(e):this.store.removeAttribute(e)}},a={init:function(){this.data=this.data{}},set:function(e,t){this.data[e]=t},get:function(e,t){var n=this.data[e];return void 0!==n?n:t},remove:function(e){delete this.data[e]}},f=navigator.userAgent.toLowerCase(),l=f.match(/msie ([\d.]+)/),c=l&&l[1],h=6==c7==c;e.utils.storage=function(e){var t;switch(e){default:caselocal:try{t=window.localStorage?r:h?u:a}catch(e){t=a}break;casesession:try{t=window.sessionStorage?i:a}catch(e){t=a}break;casecookie:t=o()?s:a;break;casepage:t=a}return t.init&&t.init(),t},h&&u.init()}(QHPass),function(e){use strict;var t=e.$,n=立即登录,r=e.ERROR={REALNAME_EMPTY:{errno:204,errmsg:请输入您的真实姓名},REALNAME_INVALID:{errno:227,errmsg:请确认您输入的真实姓名是否有误},ACCOUNT_EMPTY:{errno:1030,errmsg:请输入360帐号},ACCOUNT_INVALID:{errno:1035,errmsg:请确认您的帐号输入是否有误},ACCOUNT_DUPLICATE:{errno:1037,errmsg:该帐号已经注册,+n},USERNAME_DUPLICATE:{errno:213,errmsg:用户名已经被使用,+n},USERNAME_EMPTY:{errno:215,errmsg:请输入用户名},USERNAME_INAPPROPRIATE:{errno:225,ermsg:用户名包含不适当内容},USERNAME_INVALID:{errno:199,errmsg:用户名应为2-14个字符,支持中英文、数字或_},USERNAME_NUMBER:{errno:200,errmsg:用户名不能全为数字},NICKNAME_EMPTY:{errno:205,errmsg:请输入昵称},NICKNAME_DUPLICATE:{errno:260,errmsg:昵称已经被使用},NICKNAME_INAPPROPRIATE:{errno:226,errmsg:昵称包含不适当内容},NICKNAME_NUMBER:{errno:262,errmsg:昵称不能全部是数字},NICKNAME_INVALID:{errno:15e3,errmsg:昵称应为2-14个字符,支持中英文、数字、_或.},EMAIL_EMPTY:{errno:203,errmsg:请输入邮箱},EMAIL_INVALID:{errno:1532,errmsg:邮箱格式有误},EMAIL_NOT_ACTIVATED:{errno:2e4},MOBILE_EMPTY:{errno:1107,errmsg:请输入手机号},MOBILE_INVALID:{errno:1100,errmsg:手机号格式有误},MOBILE_DUPLICATE:{errno:1106,errmsg:该手机号已经注册,+n},CAPTCHA_INVALID:{errno:78e3,errmsg:验证码错误请重新输入},CAPTCHA_INVALID_OLD:{errno:1670,errmsg:验证码错误请重新输入},CAPTCHA_EMPTY:{errno:78002,errmsg:请输入验证码},CAPTCHA_APPID_INVALID:{errno:1300,errmsg:验证码格式有误},SMS_TOKEN_EMPTY:{errno:1350,errmsg:请输入校验码},SMS_TOKEN_INCORRECT:{errno:1351,errmsg:校验码输入有误},PASSWORD_EMPTY:{errno:211,errmsg:请输入密码},PASSWORD_INVALID:{errno:1065,errmsg:密码长度应为6-20个字符},PASSWORD_LEVEL_LOW:{errno:54999,errmsg:密码安全级别过低},PASSWORD_WEAK:{errno:54999,errmsg:密码弱,有风险,请重新输入},PASSWORD_ORDERED:{errno:54999,errmsg:密码不能为连续字符},PASSWORD_CHAR_REPEAT:{errno:54999,errmsg:密码不能全为相同字符},PASSWORD_WRONG:{errno:220,errmsg:登录密码错误,请重新输入},PASSWORD_NOT_MATCH:{errno:1091,errmsg:两次密码输入不一致},PASSWORD_FULL_SHARP:{errno:54e3,errmsg:密码不能包含中文字符,请重新设置},IDENTIFY_EXPIRE:{errno:153e3},NOT_SIGNED_IN:{errno:1501,errmsg:用户未登陆},UNKNOWN_ERROR:{errno:999999,errmsg:未知错误},SUCCESS:{errno:0,errmsg:操作成功},TIME_OUT:{errno:1,errmsg:网络超时}},i=e.utils=e.utils{},s={1105:该手机号未注册360帐号,1402:手机号当天发送短信次数超限,201:该邮箱已经注册,+n,3e4:该手机号已经注册,请直接用手机号登录,30007:该手机号已经注册,请直接用手机号登录,65002:该帐号未开启短信登录功能,立即开启,65001:该帐号只能通过短信登录,关闭此功能,221:帐号被封禁,点此联系客服,78001:提交过于频。燃烧公信力618京东售后让消费者大失所望


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